Occupational Therapy Leadership Development Program

Component: Business of HealthCare
Element: POLITICAL AND HEALTH ENVIRONMENT KNOWLEDGE
The development of an understanding of how our “ world” works. The use of knowledge of micro situations, macro systems and internal/external cultures of an organization to identify potential impacts and to influence decisions.

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Behavior Novice Advanced Beginner Competent Proficient Expert
1 Remains current with current organizational topics
2 Identifies potential problems
3 Possesses general knowledge of the Canadian healthcare system
4 Establishes networks with influential peoples to compliment organizational networks
5 Possesses an awareness of how, where and when decisions are made
6 Keeps informed of others view points
7 Leverages collective understanding of dynamics to solve corporate problems
8 Capitalizes on favorable timing and circumstances to advance corporate agenda
9 Recognizes the role of advocacy groups, consumer demands on policy development and political agendas
10 Develops personal networks by maintaining active contact
11 Educates others to rationale behind key priorities of organization(s)
12 Consults regularly with peers, community partners and others in order to share information to improve service
13 Consults with peers of similar programs/services
14 Identifies networks that will offer potential operational opportunities and assesses the impact of management decisions
15 Demonstrates evidence of life-long learning through the continual acquisition of administrative knowledge, skill, and judgement
16 Solicits advice or support of influential individuals
17 Identifies workplace tensions and issues
18 Understands and remains current with relevant formal organizational structure
19 Possesses knowledge of policy development
20 Shares information with other parties as appropriate
21 Identifies others personal objectives
22 Utilizes established networks to gather information
23 Expands the influence of others by including them in influential networks
24 Checks out impact of personal action and decisions with those affected
25 Demonstrates a degree of flexibility in responding to alternate agendas
26 Leverages networks to identify corporate solutions in harmony with organizational direction and personal objectives of influential others
27 Follows established protocol e.g. authority, communication
28 Identifies the “lifespan” of initiatives and develops a patience of working within that reality
29 Attends professional organization meetings on a regular basis
30 Expands others’ awareness of organizational dynamics (systems, structure, pressure, culture)
31 Identifies informal workplace networks
32 Draws on influence of those in networks to assist in resolving operational problems
33 Informs formal authority of own activity
34 Integrates political sensitivities inside and outside the organization into the operational setting
35 Translates the organizational vision so that it is obvious to others

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